Frequently Asked Questions

  • What is NitroDrive?

    NitroDrive is a cloud backup storage, Which can be used for your professional tasks and important files. NitroDrive offers 1 TB of storage for free. Also, You can purchase as much as storage as you wish from 1 TB to 15 TB!

  • Will my files be removed?

    Yes, files of free users may be deleted after 90 days of inactivity or if not downloaded. Files of premium users will stay forever.

  • Will i faced with ads on site?

    No, All of the ads will be disappeared for premium users.

  • How many files can I upload?

    You can upload as many files as you want, From 5 GB (Free accounts) to 200 GB per file, Depend on your account type.

  • Which files types am I allowed to upload?

    You can upload kind of formats, Like MP4, MP3, MKV, PDF, M4A, Zip, Rar, 7z and many more

  • Are there any restrictions to the size of my uploaded files?

    Each file you upload must be less than 5 GB in size for free accounts or less than 50 - 200 GB in size for premium accounts. If it is greater than that amount, your file may not be uploaded.

  • How much bandwdith is available?

    There is no limit for free users, Free users may see ads on download pages. Also bandwidth is not limited for premium users. So you can access your backups and files when you need them immediately.

  • There are some files on our servers which may have been subject to copyright protection, how can I notify you of them?

    Via our report abuse pages.

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